Room Reservations

Your doctor or the clinic staff will make the necessary booking for your admission into our hospital. We will be able to confirm the availability of room type only at the time of your admission. This is due to the uncertainty of patients' discharges and emergency admissions. However, most of the time, patients are admitted to the room of their choice. Should your choice of room be not available during the admission, we assure that we will make the transfer to your preferred room type as soon as it is available.

Choice of Accomodation
You may choose from the following room types:
Alvernia Suite (All meals are also provided for 2 companions)
Family Suite (For maternity patients only)
Deluxe Room (For maternity patients only)
Single Room
2-Bed
4-Bed
6-Bed (Not for maternity patients)

All rooms are air-conditioned and equipped with the attached bathroom and toilet facilities, telephone, and television with in-house movies except for 6-bed rooms, in which televisions are not available.

Please note that, in consideration of patient's rest, only one companion is allowed in single room and there is a daily charge for the companion, which includes all meals.

Registration - Location And Operating Hours
For Day Surgery admission, please register at the Day Surgery Centre, located at level 4 from 7am onwards.

For admission after 9.00pm, please register at our Night Admission Office located at the Accident & Emergency Department and 24-Hour Walk-in Clinic.

At Admission
Please check into our hospital at the appointed time as requested by your doctor. You or a member of your family will be asked to provide information and to complete some documents.

For Surgical Patients
If your surgery is scheduled for the same day as your admission, please check into the hospital at least 2 hours prior to surgery time.

If you are having a major surgery, please come to the hospital one day before surgery for the necessary blood tests as arranged by your doctor.

Instructions for what you should and should not do will be provided by your surgeon prior to your surgery. Please remember to follow your surgeon's instructions on whether or not you need to fast before your surgery.

For Day Surgery Patients
It is advisable not to drive yourself home after the surgery. Please arrange someone like your spouse or companion to accompany you home.

What To Bring - Original Documents
Identity Card or Birth Certificate (if under 15 years old) or Passport (for foreigners), Spouse's / Parent Identity Card
Doctor's Admission Letter
Previous medical health report eg. X-Ray, Laboratory Reports, Blood Results Form etc
Letter of guarantee from your employer / insurance company if part or all of your medical expenses are to be borne by your company / insurance company.
A listing of medication, which you are presently taking, and the dosage.

Personal Items
Pyjamas or night dress
Non-slip slippers
Toiletries

For the Mother-To-Be: (It is advisable to pack what you need 1 month before your expected delivery)
Night dress with front opening for breastfeeding
Bras (Larger than normal size)
Socks (to be used in delivery suite)

For New Born
2 pairs of mittens
A set of baby's clothing to be used during discharge

For Father-To-Be
Bring along a sweater, as the Delivery Suite may be too cold for some.

Valuables
Please do not bring along excessive cash and valuables. Please leave your valuables at home as the hospital will not be able to accept responsibility for losses.

Deposit
You will need to make a deposit on admission. You can pay your hospital deposit by cash, credit card or NETS. The amount of deposit varies with your room type and also whether you are using your Medisave.

If total bill exceeds $1000, a notice will be given to you informaing you to top up your deposit during your Hospital stay. If your company is registered with our hospital for credit facilities or if you are covered by medical insurance, please present a letter of guarantee from your employer or insurance company. This letter exempts you from paying a deposit on admission.

Use of Medisave Account
You can use Medisave to cover hospitalization and day surgery expenses. However, it does not cover outpatient expenses except those treatment approved by Ministry of Health.

There is a limit on the amount claimable. Medisave withdrawal limit per day for inpatients is $450 and $300 for day surgery with effect from 1st May 2007.

In addition, surgery fees of between $150 and $5,000 is claimable depending on the type of surgery.

For Maternity Patients
Our antenatal classes are specially designed by our dietitian, physiotherapists, and parentcraft specialists to help you and your partner understand and appreciate the different stages of childbirth. This programme consists of six sessions conducted weekly. For enquiries/registration, please call Delivery Suite between 8am - 4pm Mondays to Fridays at Tel: 6347 6332.

Pre-admission Form

You may download the pre-admission form and fax over to us. This is to facilitate admission process. You may contact Admission Office at Tel: 6347- 6662 if you have any queries.

Glad To Be Of Service
If you have any enquiries, please do not hesitate to call our Admission staff at Tel: 6347 6667.